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Customer Support

At SakuraChic, we value your shopping experience and are committed to providing excellent customer service. Whether you have questions about our office wear collections, need assistance with party wear selections, or require help with your order, our dedicated support team is here to assist you.

Email Support

For general inquiries, product information, or order assistance:

Customer Service: [email protected]

We typically respond within 24 hours during business days.

Order Support

For questions regarding your existing order (including formal wear or outdoor wear purchases):

Order Assistance: support@sakurachic.com

Please include your order number in the subject line for faster service.

Operating Hours

Our customer support team is available:

  • Monday-Friday: 9:00 AM - 6:00 PM (GMT+9)
  • Saturday: 10:00 AM - 4:00 PM (GMT+9)
  • Sunday: Closed

Emails received outside business hours will be answered on the next business day.

Quick Answers

Many questions about our casual wear sizing, return policies, or shipping information can be found in our FAQ section. You might find instant answers to your questions there.

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