Tracking order
Order Tracking Process
At SakuraChic, we make it easy for you to track your order every step of the way. Here's how our order tracking system works:
- Order Confirmation
After placing your order, you'll receive an order confirmation email containing your order details and tracking number.
- Processing
Your order will be processed within 1-2 business days. You'll receive a notification when your package is ready for shipment.
- Shipping Notification
Once shipped, you'll receive an email with your tracking number and carrier information.
- In Transit
Use your tracking number to monitor your package's journey to your doorstep.
- Delivery
You'll receive a final notification when your package has been delivered.
How to Track Your Package
You can track your order using our recommended third-party tracking service:
17Track - Global Package Tracking
17Track is a reliable platform that supports tracking for most international carriers. To track your package:
- Visit 17Track website
- Enter your tracking number in the search field
- Click "Track" to view your package status
17Track provides detailed information including current location, transit history, and estimated delivery date.
Frequently Asked Questions
When will I receive my tracking number?
Tracking numbers are typically provided within 1-2 business days after your order is processed and shipped.
Why isn't my tracking information updating?
Carrier systems may take 24-48 hours to update tracking information. If no updates appear after 3 business days, please contact our customer support.
Can I track multiple orders at once?
Yes, on 17Track you can track up to 40 packages simultaneously by entering multiple tracking numbers separated by commas.
For any issues with your order tracking, please visit our Help Center or send us a message through your account dashboard.