Privacy policy
Information We Collect
At SakuraChic, we collect personal information to provide and improve our services. This includes:
- Account Information: Name, email address, shipping/billing addresses, phone number (optional)
- Order Details: Purchase history, payment information (processed securely through PCI-compliant systems)
- Technical Data: IP address, browser type, device information, cookies (as explained in our Cookie Policy)
- Preferences: Size selections, style preferences, wishlist items
How We Use Your Information
Your data helps us:
- Process orders and deliver your fashion items
- Provide customer support and respond to inquiries
- Improve our website and personalize your shopping experience
- Send marketing communications (only with your consent)
- Prevent fraud and enhance security
We never sell your personal information to third parties.
Data Sharing & International Transfers
We may share information with:
- Payment processors to complete transactions
- Shipping carriers to deliver orders
- Service providers who assist with website operations (under strict confidentiality agreements)
As a global retailer, data may be transferred internationally with appropriate safeguards in place.
Your Rights & Choices
Under GDPR, CCPA and other privacy laws, you have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent for marketing communications
- Request data portability
- Not be discriminated against for exercising these rights
To exercise these rights, please contact us through your account settings or our customer service portal.
Data Security & Retention
We implement:
- SSL encryption for all data transmissions
- Regular security audits
- Access controls and staff training
We retain personal data only as long as necessary for the purposes collected or as required by law.
Children's Privacy
Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.
Policy Updates
We may update this policy periodically. Material changes will be notified through our website or email.
Last Updated: [Insert Date]
Contact Information
For privacy-related inquiries, please use the designated contact form in our Help Center.